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Signed in as:
filler@godaddy.com
Last updated: 9 October 2026
TRAX Medical respects your privacy and is committed to protecting the personal and sensitive information entrusted to us.
This Privacy Policy explains how TRAX Medical collects, holds, uses, discloses and protects personal information in connection with our website, online store, workplace first aid and AED services, event medical services and other business activities.
TRAX Medical handles personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.
The APPs require a privacy policy to address, among other things, the types of information collected, how it is collected and used, access and correction, complaints and overseas disclosure. OAIC
Depending on your interaction with TRAX Medical, we may collect information including:
Where TRAX Medical provides medical or health-related services, we may also collect health information and other sensitive information where reasonably necessary to provide those services.
Health information receives additional protection under Australian privacy law. OAIC
TRAX Medical may collect personal information when you:
We may also receive information from organisations engaging TRAX Medical to provide event or workplace services, emergency services, healthcare providers or other parties where permitted or required by law.
When health information is collected, appropriate notice should generally be provided at or before collection where practicable. OAIC
TRAX Medical may collect, hold and use personal information for purposes including:
We will not use health information for direct marketing unless permitted by applicable privacy law and the necessary consent has been obtained. OAIC
When you purchase products through the TRAX Medical website, information may be collected to process your order, payment and delivery.
Payment information may be processed by third-party payment providers. TRAX Medical does not necessarily receive or retain your complete payment-card information where the transaction is processed directly by the payment provider.
Third-party providers have their own privacy policies and information-handling practices.
The TRAX Medical website is hosted and/or operated using services provided by GoDaddy.
Information submitted through our website may therefore be processed or stored using GoDaddy's systems and associated service providers.
Customers should also refer to the applicable privacy information provided by GoDaddy.
TRAX Medical may disclose personal information where reasonably necessary to:
TRAX Medical does not sell customers' personal information.
Some technology, website, payment, cloud-storage or other service providers used by TRAX Medical may process or store information outside Australia.
Where the APPs apply and TRAX Medical is likely to disclose personal information to overseas recipients, our Privacy Policy must identify that fact and, where practicable, the countries involved. OAIC
Important before publishing: TRAX should confirm which GoDaddy, payment, email, cloud-storage and other providers it actually uses and where those providers process information. We can then make this section precise rather than guessing which countries apply.
TRAX Medical takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Depending on the type of information involved, these measures may include physical, administrative and electronic safeguards and restricting access to information to personnel who require it for legitimate business or clinical purposes.
No method of electronic transmission or storage is completely secure, and TRAX Medical cannot guarantee absolute security.
The OAIC specifically requires health practices to take reasonable steps to protect personal information and recommends maintaining a data-breach response plan. OAIC
Health information is sensitive information and will be handled with particular care.
TRAX Medical will only collect, use or disclose health information as permitted by applicable privacy and health-records laws.
Health information may need to be disclosed to healthcare professionals, hospitals, ambulance services, emergency services or other appropriate persons where authorised by the individual, reasonably expected as part of providing the health service, required or authorised by law, or otherwise permitted under applicable privacy legislation.
In an emergency, different rules can apply where disclosure is necessary to prevent a serious threat to life, health or safety and obtaining consent is impracticable. OAIC
Where permitted by law, TRAX Medical may send customers information about products, services, promotions or business updates.
You may unsubscribe from marketing communications at any time using an unsubscribe facility where provided or by contacting TRAX Medical.
Opting out of marketing will not prevent us from sending communications necessary to fulfil an order, booking, service or other transaction.
The TRAX Medical website may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve the customer experience.
Some cookies or analytics technologies may be provided by third parties.
Your browser may allow you to restrict or disable cookies; however, doing so may affect the operation of some website functions.
You may contact TRAX Medical to request access to personal information we hold about you or to request that inaccurate, incomplete or out-of-date information be corrected.
We may need to verify your identity before providing access or making a correction.
In some circumstances, applicable law may permit or require us to refuse access. Where required, we will explain the reason for doing so.
Access and correction procedures are among the matters that an APP privacy policy must explain. OAIC
If you believe TRAX Medical has mishandled your personal information or breached your privacy rights, please contact us using the details below.
Please provide enough information for us to understand and investigate your concern.
TRAX Medical will acknowledge and investigate privacy complaints and will endeavour to provide a response within a reasonable period.
If you are dissatisfied with our response, you may be entitled to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Office of the Australian Information Commissioner
TRAX Medical retains personal information for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, clinical, insurance, taxation, record-keeping and regulatory requirements.
When information is no longer required to be retained, TRAX Medical will take reasonable steps to securely destroy or de-identify it where required and appropriate.
TRAX Medical may update this Privacy Policy when our business practices, technology or legal obligations change.
The current version will be published on our website with the date it was last updated.
The OAIC recommends that privacy policies remain current and accurately reflect the organisation's actual information-handling practices. OAIC
For privacy enquiries, requests for access or correction, or privacy complaints, please contact:
TRAX Medical
ABN: 41482349889
Email: motorsportmedical3@gmail.com
Phone: 0414676046
Website: www.traxmedical.com.au
Copyright © 2026 Trax Medical - All Rights Reserved.
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